warranty

Warranty Claim from the 60's

 

At Kingdom Bike we're riders first and foremost and we take pride in the quality of our products. Our frames are manufactured to withstand the demands of all your riding adventures. That being said, all frames can break given just the right amount of time, wear, or misfortune.

 

Kingdom Bike is fully committed to keeping you riding and we will do anything we can to keep a Kingdom Bike underneath you.

 

Kingdom Bike Standard Warranty:

All Kingdom Bike frames are warranted against material defect, and manufacturing quality for 1 full year from the original date of purchase for the original registered owner. In the event that there is an issue with your frame, it is up to Kingdom Bike to decide whether it is a warranty issue or if it falls under our crash replacement policy (ie, you did a 20 foot road gap to a flat landing).

 

If in the event there is an issue with the frame that falls outside of the warranty we have our "Crash Replacement Policy". This policy is a lifetime guarantee, to the original owner, that if you crash or destroy your bike from being stupid or you ran over it with your car, we will send you a new section of the frame you damaged at a nominal charge.

 

In the event you have to send back part or all of your frame for a warranty, you are responsible for the shipping costs to get it to us and we will pay for the shipping to return the frame back to you.

 

If you need to send something back to us, you can provide us with a credit card number and we will ship out a replacement part ASAP and then evaluate the broken part when we receive it. We know there is nothing more frustrating than waiting for parts to be shipped back and forth while your bike is unrideable and the trails are calling your name.

 

Crash replacement warranty

All Kingdom Bike frames are covered in our "Crash Replacement Policy" to the original registered owner. If for any reason (and we really do mean "any" reason) you should find yourself with a broken frame, you may send us the broken frame section and we will replace it with a new frame section at a nominal charge. You are responsible for all shipping costs to get the item to us and to get the item back to you. If you have a warranty or crash replacement issue, please contact us at: warranty@kingdombike.com